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Chesterfield’s Premier Children’s Soft Play, Entertainment, Party and Dessert Venue. 
Open 7 Days a week 10am - 6pm 

Welcome to Kooca. We are Chesterfield’s Premier Children’s Soft Play, Entertainment, Party and Dessert Venue. 
In the interests of everyone’s safety and comfort we ask all guests read and understand the following house rules which are a condition of entry to Kooca. 

 Children must be supervised by a responsible adult at all times. We operate a minium of 1 Adult to 3 Children for the health and comfort of all guest. Please ensure they are not allowed to damage any equipment, play near to doors, play on the access ramp, climb or enter any clearly marked restricted areas.  

 Only food and drink purchased in the venue is allowed to be consumed within our venue. 
This is strictly for the safety and ​comfort of guests with allergies and intolerances. 

We partner exclusively with Coca Cola to provide a large range of refreshments from their extensive drink range. However if any guest has a refillable water bottle we will happily fill this up for any customers when possible.

Cans and glass bottles are not allowed in the venue at anytime. 

Energy drinks of any type are not permitted inside the venue at any time. 

 Food and drink of any kind are prohibited near the soft play frame. 

Chewing gum and sherbet style sweets are not allowed in the venue at any time. 

 Payment is only accepted by card / contactless. No cash is held within the venue. 

 There is to be no smoking cigarettes, vapes, e-cigarettes of any kind anywhere on our property including our car park. 
 
Socks / tights must be worn at all times whilst on the play frame. We advise legs and arms are covered up as friction burns from the slides may occur.  

 No face paints, or glitter tattoos are allowed on the play frame at any time. 

Felt tip pens, markers, pencils and crayons of any type are not to be used within the play centre.

 Any accidents, no matter how minor must be reported to a team member and recorded. 

Professional medical advice will always be signposted and offered.   

Any damage, repair or cleaning required as a result of a breach of these rules may be charged. 

We will not accept any reckless damage to our equipment. 

At busy times in the interests of safety we have the right to refuse entry and / or limit the number of adults with children.

10% Off purchases within our venue at Kooca for Blue Light Card Holders. A little treat to thank those who have been there for us when we needed them the most. Thank you from Kooca 
( Discounts can not be used for entry, parties, ViP Passes, or events as these are already heavily discounted ) 

Benefit Offer Discount for Post Office, Royal Mail and Stagecoach Staff 50% off all food and drink Priced over £5. This is available Monday - Friday 10am - 6pm whilst they are at work / before / after.

Sorry, No Pets Allowed Except Trained Service Animals.

We do not allow any unlicenced mascots or imitations of copyright owners brands at any time.

Our play centre is designed for younger guests. Older children are more than welcome to play with younger siblings, and with their group however any behaviour that is deemed a danger to other younger guests may result in older children being asked to leave the play frame. 

 Abuse, threats, or violence of any kind will never be accepted or tolerated towards our team or other guests.

 Any Team Member may request you leave the venue at any time if they feel you have breached any of these rules and or pose a risk to the health and safety of our other guests.  Their decision is final and has the full support of the business.

Please take time to be kind. Our team will not accept rudeness, or abuse in any form. 

Refunds of entry fee will not given if you and your party are asked to leave the venue due to a breach of these rules.

CCTV is in use at all times in our venue. This records audio and video for use in safeguarding and crime prevention.

ViP Parties are intended for larger groups of children ( 30 + ) The price of the party reflects our closure of the venue to the public. Should the guest wish to bring any number of children under 30 there will no compensation for the difference as this has a reflection on the number of guests overall in the venue and the effect of our closure to the public.

2022 Offer -  FREE Entry on your next visit 
* FREE Entry on your next term time weekday visit within 30 days of dated receipt with every full paying child admission.
A valid receipt must be retained and presented to claim this offer
Can not be used on Weekends or during school holidays. 
Offer can be amended and or withdrawn at anytime.  

Online bookings for shows and events are none refundable.

Updated September 2022